CONSULTING

Healthcare Quality/Patient Safety/Process Improvement/Baldrige/Communication/Navigating Office Dynamics/Balance Work, Life, Family/Patient and Family Experience/Provider and Executive Well-Being

 

 

I worked as a clinical physician assistant for eight years and then as a group practice administrator.  After doing some healthcare information technology and practice management consulting I began working at a patient safety organization.  I became a vice president of organizational excellence for five years and then became a vice president of safety and quality for a health system.  Through these experiences I had the opportunity to mentor, consult and coach multiple people in leadership, management and other aspects of life.  I am currently a professor at a university and have taught in other universities for several years. 

 

I have a bachelor degree in medical science and worked as a physician assistant (PA-C) for eight years before pursuing a master’s in business administration (MBA).  I have a PhD from the School of Health and Rehabilitation Science from the University of Pittsburgh.  I also have had training in lean/six sigma, Baldrige, patient safety, Crucial Conversations, TeamSTEPPS, and leadership. I have special training through a Professional Executive Coaching certificate from the Townsend Institute for Leadership and Counseling. 

 

 

Lean, Six Sigma

Team Dynamics

Conflict Resolution

Provider and Executive Well-Being

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​© 2017 by Diane Frndak.

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